WhitestoneBPO
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Better Process Experienced More Revenue

At Whitestone BPO, we understand that access to fast, flexible funding can make all the difference for a growing business. That’s why we specialize in Merchant Cash Advances (MCA), a streamlined financing solution designed to help small and medium-sized businesses get the capital they need when they need it.

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ABOUT US

Deep Experience And Proven Results

Founded to empower entrepreneurs, we’ve helped countless businesses across various industries bridge cash flow gaps, invest in growth opportunities, and manage unexpected expenses. Whether you want to expand your operations, purchase inventory, or handle day-to-day expenses, our MCA process is built for speed, simplicity, and support.

  • Employee Retention

    Fostering a supportive work culture, career growth opportunities, and engagement strategies to reduce attrition and retain top talent in a competitive environment.

  • CRM Optimization

    Enhancing customer relationship management systems to streamline workflows, improve client interactions, and drive service efficiency.

Merchant Cash Advance Calculator

OUR SERVICES

Quality teams for unparalleled outcomes

As ISO, we offer tailored Merchant Cash Advance (MCA) solutions designed to give your business the working capital it needs — fast, flexible, and without the red tape of traditional financing.

Same-Day Working Capital

Boosting brand visibility and digital engagement

MCA for High-Risk Industries

Efficient, behind-the-scenes support to streamline operations and improve customer experience

MCA Renewal & Refinance

Targeted outreach to businesses through strategic communication services

Merchant Cash Advance (MCA) Funding

Customer-focused services designed to enhance engagement, loyalty, and conversion

HOW CAN WE HELP

Core Services Made To Scale Your Business

For Small Business

  • The Role of Outsourcing in Business Growth

    Outsourcing is not a new concept; it has evolved alongside structured business processes. It plays a crucial role in helping businesses meet their goals efficiently and achieve success by delegating specific operations.

  • Why Businesses Turn to Outsourcing

    Managing an entire business operation single-handedly is a complex task. Outsourcing allows organizations to offload certain functions to external experts, ensuring those tasks are handled effectively, thereby driving the business toward growth and success.

  • Benefits and Considerations in Outsourcing

    Outsourcing offers numerous benefits such as enhanced focus on core activities, access to skilled professionals, improved efficiency, better risk management, 24/7 operations, and cost control. However, choosing the right outsourcing partner is critical. Business owners must carefully evaluate providers and continuously monitor performance to ensure optimal results.

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For Medium Business

  • Outsourcing Challenges for SMBs

    Small to medium-sized businesses (SMBs) have unique needs when exploring cost-effective outsourcing options. Many service providers are either overpriced or demand excessive involvement from the customer, making them less suitable for SMBs with limited resources.

  • Why BPO Makes Sense for SMBs

    Business Process Outsourcing (BPO) is an ideal solution for SMBs that need to maximize ROI while operating with constrained budgets and resources. BPO enables companies to free up capital and internal capacity, allowing them to focus on strategic initiatives.

  • Convene’s Tailored Approach for SMB Success

    Convene specializes in serving the SMB segment by combining industry expertise with IT capabilities to deliver high-quality services. Our flexible processes, small-team focus, and long-term partnership model ensure we align closely with client needs while driving sustainable value.

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For Corporate

  • Outsourcing as a Core Business Strategy

    Outsourcing has evolved into a vital strategy for global corporations. With the rise of globalization, businesses have increasingly moved Sales, Marketing, Customer Support, and IT operations overseas to remain competitive and agile.

  • Emerging Trends in Global Delivery Models

    Modern outsourcing is now referred to as global sourcing or delivery. Companies are not only expanding the range of services they outsource but also establishing captive units—offshore centers fully owned and operated by the parent company—treating offshore staff as part of their global workforce.

  • Business Impact and Future Outlook

    Outsourcing continues to deliver significant financial benefits, including up to 50% cost savings and increased shareholder value. With nearly 30-35% of key services already outsourced, the trend shows strong resilience—even in economic downturns. The next wave of growth is expected in legal and knowledge-based processes.

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OUR STAFF

Meet Our Professional Staff

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Emelia Fraser

HR Manager

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Charlton Mellor

CEO & Founder

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Clark Mcdonnell

Customer Officer

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Katarina Denton

Senior Manager

Professional Service for your Business needs

Call Center Agents: The First Point of Contact for Prospects and Customers

Operating a successful sales campaign requires a high level of relevant experience and practical know-how.

We have broad experience providing successful customer engagement solutions for companies of all sizes.

BLOG & NEWS

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Why Outbound Call Center Outsourcing

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100+

Client served globally

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200+

Professionals

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41800+

Working hours

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24

Up time Services

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